Access. Intelligence. Excellence.

Best Practices provides research, consulting, and advisory services to the healthcare industry. Our proprietary studies inform biopharma and medical device companies what it takes to succeed. Our benchmarking insights, analytic tools and decision-support databases help clients achieve better patient, medical and commercial outcomes. Learn how we can help your organization chart a course to superior performance.

Our Expertise

Product Launch

Build blockbuster brands. Marshal adequate resources, deploy sufficient funds and ensure the right marketing mix to drive rapid product uptake. Study snags and success stories.

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Medical Affairs

Strengthen KOL relationships, build scientific reputation and prepare the market for launch. Optimize organizational structure and resources.

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Patient Services

Elevate the patient experience. Optimize resource allocations and implement key activities, tactics, and technologies to create a supportive environment for patients and their caregivers.

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Brand Management

Power brand growth. Build winning brand teams to extend product lifecycle and propel organizations to maximum profitability.

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Competitive Intelligence

Streamline structure and strengthen systems to stay ahead of the curve, surpass competition, spot trends and successfully inform company strategy.

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Human Resources

Tap top tactics for talent attraction, retention and development. Successfully manage high-performers with proven systems for performance measurement, compensation, benefits, rewards and recognition.

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Market Research, Analytics & Forecasting

Convert data into intelligence. Configure systems and processes to effectively capture and concisely convey crucial insights to inform corporate strategy. Build organizational impact, influence and efficiency.

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Sales

Drive sales force effectiveness. Deliver on-demand sales training and effectively equip the sales team. Increase productivity and improve communication. Successfully promote multiple products.

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Managing through COVID-19 and Beyond

Manage product launch timelines, respond to external engagement, make critical KPI adjustments, adopt new digital platforms, audit management tactics and evolve to meet new needs and opportunities that will define the post-COVID era.

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Marketing Management

Successfully harness the power of digital marketing. Resource and fund marketing activities proven to generate the greatest ROI & business impact. Access marketing best practices of the world’s top brands.

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Customer Service

Discover tactics that delight customers. Gather data to drive organizational productivity, demonstrate performance and value.

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Clinical Operations

Configure and calibrate clinical operations to optimize clinical trial efficiency and effectiveness.

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Managed Care

Optimize managed care organizations to achieve pull-through program excellence, maximize managed market access and drive commercial success.

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Supply Chain

Strengthen supply base. Streamline systems and review resources to control cost and expedite delivery.

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Our Products and Services

Research and Consulting

Bespoke consulting services that enable companies to optimize resources, verify strategy, identify and close performance

Benchmarking Reports

In-depth industry-specific and cross-industry research reports that detail benchmarks and top tactics of best-in-class companies

Best Practice Database

Online research database that provides access to numerous case studies, 3500+ best practices and 35,000+ metrics

Research and Advisory Services

Membership-based networking and custom research services designed to optimize current business operations and spot upcoming trends

View our latest Insights and Reports

Establishing North America Standards for Field Medical Performance Excellence (ID POP-374)

Rare Disease Field Medical Excellence Benchmark of Top 12 Global Markets: Establishing Standards for.... (ID POP-373)

Field Medical Excellence Benchmark of Top 12 Global Markets: Establishing Standards for High Perform.... (ID POP-371)

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Best Practices Pharma Launch Playbook

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Consortium Groups

Digital Technology Consortium

Our Digital Technology Consortium provides a dedicated platform to client members to discuss their challenges, develop action- oriented solutions and share best practices with the leaders from peer companies.

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Medical Affairs Consortium

Our Medical Affairs Consortium provides a unique opportunity to client members to discuss their challenges, develop action- oriented solutions and uncover recent and future trends in regards to the function and its interactions with other critical functions.

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Access. Intelligence. Excellence.

Our Expertise

Our Products and Services

Research and Consulting

Benchmarking Reports

Best Practice Database

Research and Advisory Services

View our latest Insights and Reports

Establishing North America Standards for Field Medical Performance Excellence (ID POP-374)

Rare Disease Field Medical Excellence Benchmark of Top 12 Global Markets: Establishing Standards for.... (ID POP-373)

Field Medical Excellence Benchmark of Top 12 Global Markets: Establishing Standards for High Perform.... (ID POP-371)

Best Practices Pharma Launch Playbook

Consortium Groups

Digital Technology Consortium

Medical Affairs Consortium

Our Clients